Yes. We are committed to transparent and secure handling of all personal data on our network, and we fully meet the requirements the GDPR legislation.
- To retrieve: Log in to MyKlikk, go to Servers overview, click on “server details” icon, then click on Storage and on the download disk button
- To delete: Log in to MyKlikk, go to the servers overview, select the server and click the Terminate button.
Our system uses several layers of security isolation. To best protect your data, you should keep your multi-factor credentials in a safe way. You should not store your password anywhere, but at least not store it on the same device you use as one-time-password generator. You should always require multi-factor authentication when accessing your data. Sometimes it is also a good idea to encrypt all data on disk using, for example, end-to-end encryption. If you are looking for secure ways of storing and accessing sensitive data, please contact support and we can assist you with secure solutions.
We care about your privacy
You’re in charge of your data. We use cookies for website analytics, to provide a more personalized experience and to ensure more relevant advertising on other sites. We also track anonymous web visits without cookies.
Cookie preferences
You’re in charge of your data. We use cookies for website analytics, to provide a more personalized experience and to ensure more relevant advertising on other sites. We also track anonymous web visits without cookies.
Functional
Functional cookies are neccessary for us to operate and maintain security operations on the platform.
Sales Manago
About: Sales Manago is a European organisation with zero party
data policy allowing us to deliver secure, onsite personalisation
without personal information until you disclose it to us through
a contact form or are an active customer. The data is secured within
Europe and you will not receive marketing emails from us without
subscribing to a newsletter. Essential emails,
concerning transactional and product updates,
may also sent from this system.
| Cookie Name | Agent | Purpose | Length |
|---|---|---|---|
| smuuid | Sales Manago | Sets a unique visitor ID | 12 months |
| smclient | Sales Manago | Used to track interactions of known users | 10 years |
FreshChat
About: We use FreshChat (hosted on European servers) to provide live chat support to our website visitors and customers. To be able to automatically choose the right chat agent to help you, maintain your chat session across pages and to see what URL you are on (to follow along when helping or sending automated messages after X time has gone on said page), FreshChat uses cookies.
| Cookie Name | Agent | Purpose | Length |
|---|---|---|---|
| _fw_crm_v | Freshchat | Used to track Visitor/User identity and chat sessions performed by the User | 1 year |
Statistical
Statistical cookies are used to track individual users and how they use our web site. We do this without storing your IP address in our self-hosted system in Norway.
Matomo Analytics
About: We use additional cookies to store anonymous statistical website usage. We don't store these cookies, but we store the following per page visited: URL, country of users ip-address, timestamp visited, duration of visit, campaign/referral the user visited from, form submission events. The data is stored for 5 years.
| Cookie Name | Agent | Purpose | Length |
|---|---|---|---|
| zenMode | Matomo Analytics | Check if user has Zen Mode enabled | Session |
| MATOMO_SESSID | Matomo Analytics | Prevent CSRF security issues | Session |
| _pk_testcookie | Matomo Analytics | Check if the visitor has cookies enabled | Session |
| _pk_cvar | Matomo Analytics | Short lived cookie used to temporary store data for the visit. | 30 min |
| _pk_ref | Matomo Analytics | To store referrer-id for analytical purposes. | 6 months |
| _pk_id | Matomo Analytics | Used to store details about the user such as the unique visitor ID. | 13 months |
| _pk_ses | Matomo Analytics | Short lived cookie used to temporary store data for the visit. | 30 min |
| mtm_consent | Matomo Analytics | Enable Matomo Analytics Consent | Session |
Marketing
Marketing cookies are cookies that help us increase the relevance of our customer success, marketing and advertising efforts. If you want our communication to be as relevant and helpful as possible, but don’t want third parties to have access to your personal data, you can block advertising cookies at the browser level.
About: We use the LinkedIn Insight Tag to record website
page visits and conversions (like form activity, URL visits,
etc.). In their media buying platform, LinkedIn gives us
demographic data (like age, gender and city), device data (like
desktop/mobile, device model, etc.) and
interest/affinity/industry/profession data in aggregate, to give
us an idea of what kind of visitors that are logged in to LinkedIn
come to our site. We can not identify you as an individual with
this data. If you use LinkedIn, you may see remarketing campaigns
on LinkedIn based on website usage recorded by LinkedIn through
the LinkedIn Insight Tag. We also use the LinkedIn Insight Tag to
get an understanding of what kind of LinkedIn Professionals visit
our site. This tag gives us data like job titles. company names
and industries. LinkedIn only shares this data about website
visitors that are logged in on LinkedIn, and we can’t identity you
as an individual using this data. If you don’t want cookies stored
on your device, we recommend deleting cookies.
| Cookie Name | Agent | Purpose | Length |
|---|---|---|---|
| bcookie | Browser-ID cookie that uniquely identifies devices that access LinkedIn to detect abuse on the platform. | 2 years | |
| bscookie | Used to save the state of 2FA for a logged in user | 1 year | |
| UserMatchHistory | Synchronizing LinkedIn ad IDs | 6 months | |
| lidc | To optimize data center selection | 1 day |
About: We use the Facebook Pixel to record website page
visits and conversions (like form activity, URL visits, etc.). In
their media buying platform, Facebook gives us demographic (like
age, gender and city), device (desktop/mobile, model, etc.) and
interest/affinity data in aggregate, to give us an idea of what
kind of visitors that are logged in to Facebook come to our site.
We can not identify you as an individual with this data. If you
use Facebook, you may see remarketing campaigns on Facebook based
on website usage recorded by Facebook through the Facebook Pixel.
| Cookie Name | Agent | Purpose | Length |
|---|---|---|---|
| _fbp | To store and track visitors across websites for remarketing purposes. | 3 months | |
| c_user | Cookie related to Facebook Pixel functionality | 3 months | |
| datr | To analyse and prevent suspicious activity. | 2 years | |
| fr | To improve relevance of ads. | 3 months | |
| presence | Cookie related to Facebook Pixel functionality. | Session | |
| sb | Cookie related to Facebook Pixel functionality. | 2 years | |
| wd | Cookie related to Facebook Pixel functionality. | 1 week | |
| xs | Cookie related to Facebook Pixel functionality. | 3 months |
Google Ads Remarketing
About: Klikk use Google Ads conversion tracking tag. This tag sets new cookies on the domain that will store information about the ad click that brought you to our website. The cookies receive the ad click information from a GCLID (“Google click identifier”) parameter that is included in the conversion tracking tag.
| Cookie Name | Agent | Purpose | Length |
|---|---|---|---|
| CONSENT | Store visitors preferences and personalization of ads. | Persistent | |
| NID | Store visitor preferences and personalization of ads on Google. Based on search and interaction. | 6 months | |
| OTZ | Link website visiitors to other devices, previously logged in with Google. Tailored advertisment based on device. | 1 month | |
| SIDCC | For security and fraud prevention purposes. | 3 months | |
| ANID | List ads on Google Sites based of search. | Persistent | |
| SAPISID | Collection of visitor information for videos hosted by YouTube. | Persistent | |
| SSID | Collection of visitor information for videos hosted by YouTube with Google Maps. | Persistent | |
| HSID | For security and fraud prevention purposes. | 2 years | |
| APISID | Personalization of ads based on recent searches and interactions. | 2 years | |
| SID | For security and fraud prevention purposes. | 2 years | |
| __Secure-3PAPISID | Collect information to build a profile based on interest. Show relevant ads through retargeting. | 2 years | |
| __Secure-3PSID | Collect information to build a profile based on interest. Show relevant ads through retargeting. | 2 years | |
| __Secure-APISID | Collect information to build a profile based on interest. Show relevant ads through retargeting. | 8 months | |
| __Secure-HSID | To secure signed and encrypted data digitally signed with unique Google ID. Store most recent login, identify visitors, prevent fraudulent use. Provide targeting to display relevant and personalized ads. | 8 months | |
| __Secure-SSID | Store information about how the user uses the website. Ads that might have been seen by the user before entering the site. Customize ads on Google domains. | 8 months | |
| 1P_JAR | Store recent searches, previous interactions, customization of ads. | 1 week | |
| SEARCH_SAMESITE | Prevent risk of CSRF. | 5 months | |
| IDE | Google / DoubleClick | Report user interaction after clicking ads, measure efficiency, target ads. | 1 year |
| RUL | Google / DoubleClick | Determine if website advertisment has been displayed properly. | 1 year |
| DSID | Used to identify a signed-in user on non-Google sites and to remember whether the user has agreed to ad personalization. | 2 weeks | |
| DV | Used to save user preferences, preferred language, number of search results, check SafeSearch settings. | 7 minutes |