With Klikk, we can provide our different SaaS products in a GDPR-compliant, secure and stable manner.
The people behind Encount have developed cloud-hosted software solutions for more than a decade.
They’ve taken the traditional journey of starting with Amazon Web Services and advancing to DigitalOcean, to (after careful consideration) choosing Klikk.com for a better quality/price ratio, and for being fully GDPR compliant.
Norwegian Corona Monitor
Before noon on March 11, 2020, their two largest clients contacted them with an idea to create a daily phone-based survey, monitoring the Norwegian people’s thoughts and feelings about Covid-19-related questions over time.
They were able to get from zero to up-and-running with an extremely lean first version in only two days; in the afternoon of March 13, they made their first round of calls to several thousands of respondents.
In the following weeks, an intense effort was made to accommodate simpler survey programming and automating the stratified random sampling of phone-numbers with empirical weighting, based on earlier answer rates.
These days, they call close to 100 000 phone numbers every week to get the latest updates on the Norwegian people’s attitudes towards Covid-19-related issues.
Finding a GDPR-friendly, permanent production environment
As the software grew more mature, the need arose to move the software taking care of all these daily samples and phone calls to a more permanent production environment.
However, to comply with both GDPR and the latest Schrems II ruling, Encount decided to find a cloud provider not owned by an American mother company (which is a core concern when trying to comply with GDPR).
They considered several options, but finally decided on using Klikk.com.
3X Better performance for the same price
Here’s what their CTO had to say:
“We appreciate that Klikk has adequately secured server centers, located in Norway, which removes uncertainty, and makes it simpler to implement GDPR compliant solutions.
Furthermore, before we migrated several of our services to Klikk, we benchmarked the virtual server instances we were moving away from and the new ones at Klikk, and saw that we got approximately a 3x performance improvement for roughly the same price that we used to pay.
Finally, every time we have contacted their customer support, we have experienced a pleasant tone and they have quickly provided good solutions to our problems.”
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